Frequently Asked Billing Questions
What are my payment options?
We accept cash, checks, cashier’s checks, money orders, debit, Visa®, MasterCard®, Discover® and American Express®. You can also pay by check or bank account over the phone or through the online payment system. We are not a CareCredit provider.
When is my balance due?
Your balance owed is due immediately. A due date is printed on the statement. If payment in full is not possible by that due date we request you call us at 319-832-1735. Depending on your balance, you may only receive one notice before further action is taken, so please call immediately if you have questions or concerns about the balance shown on your statement. If you need assistance paying your bills, then you may need to explore other financial options, as this is beyond our scope of medical services.
The hospital provided financial assistance for my bill. Is RCI’s bill included with that financial assistance?
RCI’s billing is not included with the hospital (nonprofit) financial assistance.